Job Type: Full-time

Job DescriptionAbout UsStep into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not just growing – we're innovating. Join us and be part of a dynamic team shaping the forefront of technology!Our MissionAt PTC, our mission is to provide the best solutions for smart devices.About the roleJoin us at PTC Castletown as a Full-Time Customer Service, Sales & Device Technician! Dive into an exciting retail environment where you'll:Create visually stunning product displaysEngage customers with personalised recommendations and outstanding customer serviceShowcase your sales skills to exceed targetsEmbrace a culture of continuous learning and growthFor this particular role, we would prefer (but not essential) if you have device repair experience.As our frontline ambassador, you'll ignite customer loyalty, embodying our values and driving our success. Join us and be part of shaping our reputation and driving us towards unparalleled success in the market!This role would suit someone...Eager to learn tech and device repairsHas a genuine interest in sales and retail and delivering great customer experiencesHas leadership experience and a willingness to lead, support and motivate a teamIs flexible with availability, including at least one weekend day and public holidays when requiredIs hands-on, proactive and keen to learn and grow within the businessHas previous hands-on experience with phone or device repairs is highly regardedTo be successful for this role,



you will beEnthusiastic about the dynamic world of mobile technology!Committed to delivering outstanding customer satisfactionMotivated in achieving targets and KPIs consistentlyDriven and dedicated to reaching both personal and team goals, with rewarding monthly bonusesFamiliar with effective sales strategiesA quick learner with creative problem-solving skills, ready to adapt on the fly!Company ValuesThis role aligns closely with our company values. All staff are expected to embody and uphold these values, setting an example for the entire team.Challenge: Challenge, excel, succeed.Sincerity: Say what you mean, do what you say.Simplicity: Simplicity fuels success. Clear communication drives results.Teamwork: One goal, one team, one dream.Trust: Unleashing potential, igniting success.What's in it for you?Work-Life Balance: Prioritise your well-being in a supportive setting. We ensure we meet business priorities while listening to our staff's needs.Salary and Compensation: Be rewarded for your skills with a competitive salary and performance bonuses!Recognition for Commitment: Your hard work is appreciated. We celebrate your contributions.Culture and Growth: Immerse yourself in a thriving environment. Our leaders encourage innovation and personal growth.Plus: Enjoy staff discounts, ongoing training, and more!Our Recruitment Process:If you meet our criteria, we'll invite you to complete an initial screening to assess your suitability and alignment with the role expectations.Following a successful screening, we'll invite you to a face-to-face interview with the reporting manager.At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!

📌 Customer Service Consultant - Castletown (Queensland)
🏢 PTC Phone Techmm
📍 Queensland