Integrity Oversight Victoria in Melbourne is seeking a Complaints Assessment Officer to join a small, team-oriented team and manage the organisation's complaints function.
You will assess, control and respond to a diverse range of complaints, applying the Complaint Handling Framework and service standards while maintaining information management requirements. Reporting to the Manager, Complaints, you will communicate with complainants and determine next steps.
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📌 Complaints Assessment Officer — Integrity & Governance Melbourne (Australia)
🏢 Victorian Government
📍 Australia
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