JoVE is a world-leading science video solutions provider.
JoVE seeks an experienced L1 IT Specialist to deliver hands-on support across a distributed work setting, handling laptops, peripherals, software, user accounts, and collaboration tools.
The role emphasizes customer service, practical troubleshooting, and transparent communication with technical and non-technical users.
Onboarding/offboarding, ticketing, and documented processes are central to daily duties.
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📌 It Support Specialist— Deskside & Remote Sydney
🏢 JoVE
📍 Sydney