Service Desk Team Lead: Drive It Support Excellence Melbourne (Australia)

Service Desk Team Lead: Drive It Support Excellence Melbourne (Australia)

16 Oct
|
Department Of Justice And Community Safety
|
Australia

16 Oct

Department Of Justice And Community Safety

Australia

The Department of Justice and Community Safety is seeking a Service Desk Team Lead in Victoria.
You will lead a daily service desk operation, guide your team, and drive improvements in support to staff across the department.
You will manage incidents and service requests, set service plans and rosters, and develop guides for first and second-level support, while leveraging service data to reduce tickets and enhance service delivery.
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📌 Service Desk Team Lead: Drive It Support Excellence Melbourne (Australia)
🏢 Department Of Justice And Community Safety
📍 Australia

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