16 Oct
|
Upguard
|
Melbourne
UpGuard is hiring a Senior Customer Education Specialist to own how customers learn about our platform.
You will build and maintain a comprehensive Knowledge Base, create tutorials and guides, and ensure documentation keeps pace with a rapid-moving product.You will drive product adoption and loyalty by enabling self-service, reducing the need for direct support, and collaborating with Product, Engineering, and Success teams to deliver transparent, accessible information across channels.
J-*-Ljbffr
📌 Senior Customer Education & Knowledge Base Lead Melbourne
🏢 Upguard
📍 Melbourne