SCIA, a not-for-profit focused on spinal cord injury support, partners with Transport for NSW to deliver the Centralised Booking Service for Wheelchair Accessible Taxis across the Sydney Metro area. The role is a Part Time Fixed Term Contract for 14 months and operates on a 24/7 roster from a work-from-home setup.
You will lead a team of Customer Service Representatives, handle bookings, coordinate dispatch, support drivers, and manage escalations while maintaining high service standards.
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📌 Remote Shift Lead, 24/7 Booking Center (Sydney)
🏢 Royal Rehab Group
📍 Sydney
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