Ready to kickstart your career in a fast-paced, supportive team where your effort actually gets recognised?
We’re looking for a confident and reliable Membership Payments Assistant to join our growing team. This is your chance to step into a structured role, build real skills, and be part of a business that values consistency, energy, and results.
About the Role
You’ll be at the heart of our member support and accounts function helping members stay on track while keeping our systems running smoothly.
Working alongside an experienced Collections Manager, you’ll be trained, supported, and set up with clear processes so you always know exactly what success looks like.
What You’ll Be Doing
- Connecting with members to assist with overdue accounts
- Taking payments and setting up easy payment arrangements
- Following up accounts in a positive, respectful, and solutions-focused way
- Keeping records accurate across internal systems
- Contributing to daily and monthly team targets
What We’re Looking For
- Confident on the phone and comfortable speaking with people
- Friendly, clear, and professional communication style
- Reliable, organised, and detail-driven
- Basic computer and system skills
- Customer service or call experience is a bonus but not required
What’s In It For You
- Full training we set you up to succeed from day one
- Ongoing support and coaching from leadership
- Monthly performance bonuses (your effort = reward)
- A positive, team-driven environment
- Real opportunity to grow within a rapidly expanding business
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