17 Oct
|
White Now Consulting
|
Liverpool
17 Oct
White Now Consulting
Liverpool
Duty Manager
Liverpool Catholic Club | Full Time
Lead the Floor. Inspire the Team. Deliver Exceptional Experiences.
Liverpool Catholic Club is one of South West Sydney's leading hospitality and entertainment venues, proudly serving its community through exceptional service, dining, entertainment and leisure offerings. As a large family and community-focused Club, it offers diverse facilities, a welcoming culture and a strong commitment to delivering memorable experiences for members and guests.
With a passionate team, customer-first approach and ongoing investment in its people, Liverpool Catholic Club provides a supportive workplace where employees can grow their careers while making a meaningful contribution to the local community.
About the Role
As Duty Manager, you will oversee the day-to-day operations of the Club, ensuring exceptional customer service, strong team performance and compliance across all areas of the venue. Strong leadership skills with the ability to mentor and develop teams, along with excellent communication skills, are essential.
- Leading and motivating teams across the Club
- Delivering exceptional member and guest experiences
- Managing daily venue operations and shift activities
- Ensuring compliance with liquor, gaming, AML/CTF, security, and WHS requirements
- Coaching and developing team members
- Maintaining high standards of presentation, safety and security
- Managing incidents, customer enquiries and operational issues
- Daily shift reporting, including shift, performance, incident and accident reporting
About You
You’ll be a confident and customer-focused leader who thrives in a fast-paced hospitality environment. To be successful, you’ll have:
- Leadership experience within clubs, hospitality or gaming
- Strong communication and people management skills
- A hands-on and proactive leadership style
- Excellent problem-solving and organisational abilities
- A commitment to service excellence and compliance
- Current RSA and Advanced RCG qualifications.
- Willingness to have a Police Check conducted
- Availability to work evenings and weekends with a five-day set roster. The venue trades to 3 am, seven days per week.
Why Join Liverpool Catholic Club?
- Above-award wages
- Staff meals provided
- Training and career development opportunities
- Staff discounts and employee benefits
- Supportive leadership team and positive culture
- Genuine opportunities for career progression
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📌 Duty Manager (Liverpool)
🏢 White Now Consulting
📍 Liverpool