Job Description

We're looking for a Workplace Experience officer who has the ability to help shape a workplace that is welcoming, inclusive, high-performing, within a growing organisation. This is more than an operations role: you will be a culture champion, a trusted partner to employees and leaders, and a proactive problem-solver who turns everyday workplace moments into meaningful experiences.

You will combine operational excellence with a people-first mindset; anticipating needs, strengthening community, and continuously improving connection, productivity, wellbeing, and growth.

What You'll Do

- Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
- Serve as a welcoming, responsive point of contact for employees - listening closely, resolving requests thoughtfully, and identifying opportunities to improve the employee experience.
- Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure the office is safe, productive, inclusive, and meaningful.
- Act as the pulse of the office, using empathy, observation, and feedback to understand workplace dynamics, surface emerging needs, and recommend proactive solutions.
- Support new employee onboarding and help create a consistent, thoughtful first impression that enables new joiners to feel connected from day one.
- Build trusted partnerships with building management and vendors; set clear expectations, monitor performance, and drive consistently high-quality service.
- Lead proactive and reactive maintenance coordination, ensuring facilities remain functional, compliant,



and aligned with health, safety, and regulatory requirements.
- Manage Annual Maintenance Contracts, renewals, service schedules, and routine workplace inspections to identify risks early and sustain high standards.
- Communicate workplace guidelines and expectations clear, creating shared ownership of a positive, respectful office environment.
- Use data, reporting, and employee feedback to identify trends, summarise insights, and help shape forward-looking workplace improvements and innovations.
- Maintain purchasing records and support responsible budget management while balancing cost-consciousness.
- Coordinate workplace projects, ad hoc initiatives, and events with agility, sound judgment, and strong attention to detail.

About the Candidate

- A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.
- 3+ years of experience in Workplace, Community, Events, Administration, or Coordination, with exposure to workplace operations, facilities, and vendor management.
- A proactive, strategic mindset: you anticipate needs, connect the dots, and take initiative to turn insight into action.
- Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.
- Excellent communication, organisation, problem-solving, and prioritisation skills, with the ability to stay calm and effective in a agile environment.
- Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.
- A relevant degree qualification.

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📌 Workplace Experience Officer (Sydney)
🏢 Everi Pty
📍 Sydney