Aura is at the forefront of luxury retirement living as both a developer and operator, with a number of established and current communities in South East Queensland and a growth plan for multiple additional communities. Aura is a growing company, backed by experienced institutional investors and powered by a team that values action, ideas, impact and inclusion.
About the Position
We are seeking a reliable and experienced Village Manager to professionally manage ThePavilion North Kirra.
In line with Aura’s philosophy, this is a hands‑on role. As well as being responsible for the village operation, the successful applicant will:
Be responsible for the village financial performance in accordance with the village operating budget.
Attend Resident AGM’s and monthly Resident Committee Meetings.
Perform general village administration, with the assistance of the Assistant Village Managers.
Liaise frequently with residents on matters including such things as apartment maintenance, problem-solving, conflict resolution and relationship‑building.
Liaise with various village service providers.
Conduct sales tours with perspectives when the Sales Consultant is not available.
Working with the Sales team to identify priority stock and create marketing initiatives to support sales activity.
This position is based at The Pavilion North Kirra and does not allow for working remotely except in exceptional circumstances.
About You
The successful candidate will be working in our residents’ homes. You must therefore be clean, tidy and professionally presented at all times. You will enjoy being busy, with plenty of variety to keep you engaged and connected with your career.
Your understanding of and respect for seniors is paramount and you will have a sense of humour whilst maintaining a professional demeanour with residents and their family.
The successful applicant will:
Possess the ability to formulate operating budgets for the village and report on same.
Have experience managing staff reporting both directly and indirectly to you.
Have strong attention to detail and accuracy.
Have proficiency in the Microsoft suite of programmes.
Be articulate, having highly developed written and verbal communication skills.
Be resilient, flexible and responsive to change.
Be able to build strong rapport with residents.
Possess the ability to work in a fast‑paced environment whilst handling pressure to deal with multiple conflicting priorities.
Facility management experience or experience working within the retirement industry is an advantage.
Applications close Friday, 20 November 2026, however we will interview suitable candidates prior to the closure of the application process. Candidates will be contacted if they progress to the first round of our recruitment process.
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📌 Village Manager (City of Gold Coast)
🏢 Aura
📍 City of Gold Coast
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