TMR are looking for a permanent AO4 Operations Officer in Cairns who can deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland, is aspirational and describes where we want to get to. We are delivery focused, united by our purpose to make a difference to the lives of Queenslanders.Some of your responsibilities will include:- Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints and assisting with the preparation of material for ministerials and other correspondence.- Providing advice to industry and stakeholders on legislation, policy and operational delivery.- Monitoring data systems, including the School Transport Information Management System, to ensure accountability and sound governance.- Coordinating, administering and supervising specialised school transport and the school transport assistance scheme.
(STAS)- Assessing and processing regulatory matters relating to Driver Authorisation and Operator Accreditation in accordance with legislation, policy and delegated authority.- Assisting with monitoring performance under service contracts with a particular emphasis on compliance and operational delivery.Applicants are required to follow the application instructions outlined in the role description under How to Apply, including submission of a CV and responses to the selection questions.Applications will remain current for 12 months.Job Ad Reference: QLD/ /26Closing Date: Tuesday, 27 October 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License. #J-18808-Ljbffr