Proofpoint is seeking a Product Support Engineer to provide Tier 1 support for our Enterprise level products. The role focuses on customer interactions, complex issue escalations, and coordination across support tiers in a quick-paced environment.
The ideal candidate brings experience in technical support for email systems and security, with a strong problem-solving mindset and ability to work independently or with teams. Linux knowledge is a plus and a customer-focused approach is essential.
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📌 Product Support Engineer – Enterprise Cybersecurity (Melbourne)
🏢 Able Too Work
📍 Melbourne
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