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Department: Custodial Service Management

Enterprise Agreement: Health and Allied Services, Managers and Administr

Job Function: Administration & Leadership

Role Summary

- Location: Dame Phyllis Frost Centre (Ravenhall)
- Employment Type: Full-Time, Ongoing
- Salary: Admin Grade 6 (commensurate with experience) + Superannuation + Salary Packaging

About the role

The Operations Manager, Custodial Health, provides leadership of the day-to-day operations of the Primary Health and Alcohol and Other Drug (AOD) service at the Dame Phyllis Frost Centre (DPFC), ensuring the service is safe, accessible, responsive, efficient and appropriately resourced to meet the care needs of people in custody.

Leading a multidisciplinary service, the Operations Managers plays a pivotal role in ensuring that people in custody at DPFC receive an accessible and empowering experience of care in a complex and changing environment.

Keyresponsibilities

- Ensuring effective daily operations to support the delivery of care.
- Optimising conditions for service access.
- Ensuring provision of high-quality care.
- Overseeing performance.
- Working collaboratively with Corrections Victoria and other stakeholders.

Aboutyou

- Highly developed communication, negotiation and collaboration skills.
- Strong focus on patient outcomes.
- Innovative.
- Accountable.

Click here for the Position Description.

About Western Health

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings.



These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and career development opportunities.

Whyjoinus?

Compensation and Benefits

- Competitive salaries, flexible work options, and wellbeing programs.
- Scholarships and grants to support ongoing learning.

Learning and Development

- Access personalised pathways through the Western Health Learning Academy.
- Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

- Make a difference through compassionate care in a diverse, inclusive workforce.




- Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

- Work in a collaborative, innovative team focused on continuous improvement and excellence.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closingdate: 11:59pm on29 October 2026.

Enquiries: Forfurther information about this role, contactBrad Roberg via .

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work

Western Health is committed to providing a safe environment for the children and young people who are involved in our services,sitesand operations. We follow and abide by all legislative requirements to keep children and young people protected.

All appointments are made subject to a satisfactory Police Record Check, anImmunisationStatus Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health

Western Health acknowledges the Traditional Custodians of the land and pay our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

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📌 Operations Manager - Custodial Health (Melbourne)
🏢 Western Health
📍 Melbourne