Troocoo is proud to be exclusively partnering with a well-regarded and purpose‑led not‑for‑profit organisation to appoint a Supporter Engagement Lead. This is an opportunity to join an organisation with a strong community presence, a passionate and committed team, and a mission that resonates deeply with supporters across Queensland.

This is a unique opportunity for an experienced fundraising, philanthropy or donor engagement professional who enjoys balancing strategy, leadership and hands‑on relationship management while connecting supporters to a purpose‑driven cause.

About the role:

As the Supporter Engagement Lead, you will play a key role in strengthening donor relationships, growing philanthropic support and delivering engagement initiatives that create long‑term impact.

- Lead and deliver supporter engagement strategies that drive donor retention, revenue growth and long‑term supporter relationships.
- Provide leadership, mentoring and development to a small and dedicated team.
- Manage and grow a portfolio of high‑value donors, supporters and philanthropic stakeholders.
- Identify, cultivate and steward major gift, bequest and individual giving opportunities.
- Develop personalised engagement and recognition initiatives that enhance the supporter experience.
- Lead fundraising campaigns and supporter engagement activities in partnership with internal teams.
- Build strong relationships with internal stakeholders to bring supporter impact stories to life.
- Represent the organisation at supporter, fundraising and community events.




- Maintain accurate donor records and contribute to reporting, forecasting and strategic planning.
- Stay ahead of emerging trends and best practice in philanthropy, fundraising and supporter engagement.

About you:

You are an experienced relationship builder with a passion for creating meaningful supporter experiences and developing long‑term donor relationships.

- Demonstrated experience within fundraising, donor engagement, philanthropy or supporter relations.
- Proven experience leading, mentoring or developing team members.
- Experience managing and growing relationships with donors or key stakeholders.
- A track record of delivering fundraising, engagement or revenue growth outcomes.
- Strong communication, influencing and relationship‑building skills.
- Experience developing and implementing engagement or stewardship strategies.Previous leadership experience or the ability to coach and develop team members.
- Strong organisational skills and the ability to manage competing priorities.
- Experience using CRM systems and leveraging data to inform decision making.

What’s in it for you:

- Join a respected organisation with a robust mission and genuine community impact.
- Flexible working arrangements, including hybrid working options.
- Access to novated leasing and additional employee benefits.
- A supportive, collaborative and values‑driven culture.
- The opportunity to see the impact of your work firsthand.
- Build meaningful relationships with supporters who are invested in creating positive change.

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📌 Supporter Engagement Lead (Brisbane)
🏢 Troocoo Pty
📍 Brisbane