Infosys Limited in Sydney is seeking a Major Incident Manager to lead end‑to‑end resolution of high‑priority incidents, coordinating crisis war rooms and multi‑vendor teams. The role focuses on rapid service restoration, transparent communication, and rigorous incident governance.
You will drive incident analysis, RCA completion, and post‑incident reviews, while maintaining logs and reports for leadership. Hybrid work is available.
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📌 Senior Major Incident Leader — ITIL & War Room Expert (Sydney)
🏢 Infosys
📍 Sydney
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