Carlile Swim Operations Pty Ltd – Sydney CBD NSW

Are you a people focused leader who loves developing teams, creating great customer experiences and making a real difference in your community?

Carlile Swim is looking for a Swim School Manager to lead our Castle Cove centre in Sydney.

Lead a swim school with a remarkable history, from training Olympic champions to helping generations of local children become safer, more confident swimmers.

This is an opportunity to take ownership of a swim school, develop and empower your leadership team and create an workplace where team members, swimmers and families can thrive.

You will lead a diverse team, champion high quality teaching and exceptional family experiences, and drive the ongoing performance and success of your centre.

About the Role

Reporting to the Area Lead, you will oversee the people, operations and performance of the swim school.

Working closely with your Program Manager and Customer Experience Manager, you will provide leadership, coaching and support while ensuring the centre operates safely, efficiently and to the highest standard.

This is a hands on leadership role where you will remain connected to your team, families and daily centre operations.

In This Role, You Will

Lead, mentor and develop your centre leadership team and wider swim school team

Create a positive, inclusive and supportive team culture where people feel valued and empowered

Coach and support your Program Manager and Customer Experience Manager to lead their teams confidently

Oversee recruitment, onboarding, performance and ongoing team development

Drive centre performance across enrolments, swimmer retention, lesson numbers and operational targets

Champion consistent, high quality delivery of the Carlile Swim program

Oversee rostering, staffing, budgets and day to day centre operations

Build strong relationships with families and ensure exceptional customer experiences

Use feedback, insights and performance results to identify opportunities for improvement





Lead by example, remaining actively involved in centre operations and supporting your team

Champion safeguarding, workplace safety and a positive team environment

About You

We are looking for an experienced, people focused leader who enjoys developing others, takes ownership and knows how to bring out the best in a team.

You will bring:

Proven experience leading and developing teams

Experience managing daily operations, staffing, rosters and performance

Confidence coaching leaders, providing feedback and supporting team development

Strong customer service skills and the ability to build positive relationships

Commercial awareness and experience working towards operational and financial targets

Strong organisation, problem solving and decision making skills

A collaborative, proactive approach with a genuine commitment to safety and team culture

Experience within aquatics, swim schools, recreation or a similar environment will be highly regarded.

Carlile Swim is Australia's leading swim school, helping children become safer, more confident swimmers for life across our growing national network.

Founded by swimming pioneers Forbes and Ursula Carlile, we have been shaping the learn to swim industry for 80 years through exceptional teaching, innovation and an uncompromising commitment to child safety.

Because swimming is not optional. It is essential.

What We Value

At Carlile Swim, we lead with PACE — Passionate, All In, Connected and always Evolving.

We care deeply, take ownership, work together and keep learning and improving.

Lead a centre with a proud history within Australia's leading swim school network

Make a meaningful difference to children, families and your local community

Develop and empower your team with support from an experienced leadership network

Access ongoing professional development, career opportunities and staff benefits

Carlile Swim is committed to protecting children and young people from harm. All appointments are subject to appropriate screening and safeguarding requirements.

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📌 Swim School Manager (Sydney)
🏢 Carlile Swim Operations
📍 Sydney