17 Oct
|
NSW Department of Planning, Housing and Infrastructure
|
Sydney
17 Oct
NSW Department of Planning, Housing and Infrastructure
Sydney
NSW Department of Planning, Housing and Infrastructure is seeking a Senior Customer Support Officer to manage day-to-day customer service in a high-volume contact centre. You will guide staff, resolve escalations, and ensure timely, accurate advice across phone and written channels.
The role emphasises coaching colleagues, handling complex enquiries, and maintaining service standards in a dynamic environment with adaptable work options and a Parramatta CBD base.
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📌 Senior Customer Support Specialist (Digital Services) (Sydney)
🏢 NSW Department of Planning, Housing and Infrastructure
📍 Sydney