Tokio Marine Group in Australasia seeks a Customer Service Consultant to join the Travel Claims Team. You will manage inbound calls, assess claims, process policy administration, and guide customers through the claims journey in a fast-paced insurance workplace.
This hybrid role offers a rotating shift between 8:00am and 6:00pm AEDT/AEST, with potential weekend/public holiday shifts and a focus on customer experience, compliance and continuous improvement.
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📌 Travel Claims Experience Specialist (Sydney)
🏢 Tokio Marine
📍 Sydney
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