Vocus in Melbourne is seeking a Customer Advocacy Specialist to support customers facing financial hardship across Energy and Telco services. You’ll manage a portfolio with empathy, ensure regulator-ready interactions, and help deliver compliant, outcome-focused support in a tightly regulated workplace.
Join a purpose-driven team in a hybrid work setting, with opportunities for professional growth, training, and a strong focus on advocacy for vulnerable customers.
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📌 Hardship Support Advocate: Regulated Care (Melbourne)
🏢 VOCUS
📍 Melbourne
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