Australian Taxation Office is seeking a Service Delivery Officer to operate in a scheduled contact centre, delivering high-quality service to clients across multiple channels.
You will support taxpayers with tax, superannuation and registration obligations by phone, email, webchat and online portals, while assisting with debt management and account activities. You’ll collaborate with colleagues to ensure accurate recording and continuous improvement.
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📌 Tax & Compliance Service Delivery Specialist (Western Australia)
🏢 Australian Taxation Office
📍 Western Australia
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