This is a hands-on role suited to someone who enjoys solving problems, working with customers and technicians, and keeping a busy marine workshop and parts operation moving. You'll work with an established customer base and alongside a knowledgeable team with genuine experience in the marine industry.
Key responsibilities
Identify, source, quote and sell parts for customers and internal workshop technicians
Interpret parts requirements from customer descriptions, engine information and technical documentation
Coordinate parts procurement, ordering, receival, storage and dispatch
Support the service department with parts identification and availability
Prepare quotations, sales orders and invoices
Maintain accurate stock and customer records
Liaise with suppliers and manufacturers regarding availability, pricing and technical information
Build strong relationships with customers, suppliers and the workshop team
Identify opportunities to improve stock management, workflow and customer service
Work toward agreed sales and service targets while maintaining a high standard of customer care
About you
An excellent communicator with a professional phone manner
Confident dealing directly with customers
Organised and able to manage competing priorities
Mechanically minded and comfortable working with technical information
Able to turn a customer's description of a problem into a practical parts or service solution
Confident negotiating, recommending products and closing sales
Well presented, reliable and accountable
Comfortable working in a fast-paced dealership and workshop environment
Genuinely interested in boats, outboards and the marine industry
Previous experience in marine parts, automotive parts, mechanical service, dealerships, outboards or marine retail would be a strong advantage
About us
Aussie Marine is an established Cairns marine dealership with a strong local customer base and a practical, hands-on approach to boating.
A reliable role within an established marine dealership
Ongoing product and manufacturer training
Opportunities to develop your technical and industry knowledge
Staff discounts and employee benefits
A supportive team environment where experience and initiative are valued
Genuine opportunities to take on greater responsibility as the business grows
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📌 Service / Parts Interpreter – Marine Dealership (Cairns Regional)
🏢 Aussie Marine
📍 Cairns Regional
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