Description

About the Role

We’re looking for confident and motivated Shift Leaders to help run great shifts and lead outstanding teams. As a Shift Leader, you’ll be the steady presence on shift, setting the pace, supporting the team and making sure every guest has a positive experience. You’ll play a key role in maintaining high standards across service, food quality, safety and teamwork.

Whether you’re an experienced Shift Leader or a strong team member ready to step into leadership, this is an opportunity to grow with a brand that invests in its people and backs them to succeed.

What You’ll Be Doing

- Leading the EJ Way and supporting the team during service
- Keeping daily operations running smoothly and efficiently
- Coaching and training team members to build confidence and capability
- Delivering consistent, guest-focused experiences
- Supporting rostering and shift organisation
- Helping drive performance against restaurant goals and KPIs
- Upholding food safety, cleanliness and WHS standards
- Managing stock levels so the kitchen and service never miss a beat





What We’re Looking For

- Experience leading teams in a QSR or fast-paced hospitality environment
- A calm, confident leadership style that inspires and energises others
- Strong communication skills and a team-first mindset
- A genuine passion for food, people and guest experience
- Reliability, organisation and the ability to lead by example
- Performance and outcome driven for the success of the restaurant
- Availability to work flexible rosters, including evenings and weekends
- A people-first culture where leaders are supported to grow
- A fun, fast-paced environment where your leadership makes a real difference
- Clear career pathways building leadership, operational and management capabilities to further your career with a growing national brand

If you’re passionate about leading people, delivering great food and creating memorable guest experiences, we’d love to hear from you.

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📌 Shift Leader (Sydney)
🏢 El Jannah
📍 Sydney