Crowne Plaza Geelong, part of InterContinental Hotels Group (IHG), is seeking a Reservations Agent to be at the heart of the guest journey, handling inquiries and shaping memorable stays from the first contact. You will manage individual and group bookings by phone and email, apply rates accurately, upsell where appropriate, and liaise with other departments to deliver seamless service.
Outstanding communication and attention to detail, plus hospitality experience and working rights in Australia, are