Peoplebank is seeking a Service Desk Analyst to join a busy IT support team in Western Australia. You will provide first-level technical assistance, handle incidents and service requests, and ensure users receive timely help across Windows, Office, and Active Directory environments.
You will work remotely with end users via phone, email, and ticketing systems, logging issues, prioritising tasks, and maintaining explicit documentation to help the organisation deliver essential services to the
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📌 Service Desk Analyst: Remote IT Support & Customer Care (Western Australia)
🏢 Peoplebank
📍 Western Australia
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