Zachary Piper Solutions is seeking a TechOps/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA or Reston, VA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office365 platform.

Clearance : TS/SCI Full Scope Polygraph

Location : Redmond, WA or Reston, VA

Schedule : Day shift, swing shift, evening shift available (Redmond, WA) – 24x7 operational environment

Responsibilities of the TechOps Administrator

- Execute documented deployment scripts and procedures.
- Coordinate restoration actions with other teams.
- Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
- Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
- Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
- Update standard operation procedures and technical training guides documentation as needed.
- Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting.

Qualifications of the TechOps Administrator

- Must hold an active TS/SCI with Full Scope Polygraph
- Excellent customer service skills and focus.
- Education: Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
- IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions




- Experience administering servers and applications in cloud environment
- Programming/Scripting experience: Java, Python, Bash, Powershell
- Experience utilizing Remedy or ServiceNow ticketing systems
- Openness to shift work, as 24/7 support is essential

Compensation of the TechOps Administrator

- Compensation: $100,000 - $135,000+ **based on total years of experience**
- Full Benefits; Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
- Opportunity to get your foot in the door with cyber security
- Long-term reliable program

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📌 TechOps Administrator (TS/SCI Full (Redmond)
🏢 Zachary Piper Solutions
📍 Redmond