Resmed is seeking a leader to build and govern the Customer Intelligence Foundations team within Experience Insights. The role focuses on shaping AI-enabled customer intelligence, governance, and synthetic audience strategies to support CX, product, and business decisions.
You will own and evolve the EXI knowledge layer, guide AI agent strategy, and develop guardrails ensuring ethical and effective use of AI across the organization. This is a hybrid role with 2–3 days in the Sydney office.
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📌 Head of Customer Intelligence Foundations (Sydney)
🏢 Resmed
📍 Sydney