You'll be the first conversation a customer has about getting solar at no upfront cost, and an electricity bill up to 40% lower than market. This is a product-led sale; no pressure closes, no door-knocking. Your role is removing friction, answering credibility questions clearly, and guiding households into a free trial that proves the savings before they sign anything.
Key responsibilities
- Handle inbound enquiries and explain how the model works
- Qualify leads quickly and validate bills with minimal customer effort
- Guide customers into an accepted trial and keep the pipeline moving
- Feed customer insight back into Growth and Product to shape targeting and education
About you
- 3+ years in phone-based sales, inside sales or contact centre roles
- Strong communication,
natural curiosity and disciplined follow-up
- Ability to explain an unfamiliar commercial model in clear, honest language
- Resilience across high conversation volume and interest in renewable energy
- Experience working in a start-up or early-stage setting, where process evolves and you help shape it
- Product-led sale with no pressure closes
- Employee share options
- Direct access to leadership and influence over how the product offering is built
- Mission-driven team working at the front edge of Australia's energy transition