Senior Case Worker (Domestic and Family Violence)

Remote Area Aboriginal and Torres Strait Islander Corporation – Cairns QLD

Join a team committed to empowering Aboriginal and Torres Strait Islander children, families and communities to thrive and prosper.

RAATSIC is a proud Aboriginal and Torres Strait Islander community-controlled organisation delivering culturally safe and responsive services across Far North Queensland. Guided by our values of Accountability, Empowerment, Collaboration and Inspire, we work alongside families and communities to create meaningful and lasting change.

Join a team committed to empowering Aboriginal and Torres Strait Islander children, families and communities to thrive and prosper.

RAATSIC is a proud Aboriginal and Torres Strait Islander community-controlled organisation delivering culturally safe and responsive services across Far North Queensland. Guided by our values of Accountability, Empowerment, Collaboration and Inspire, we work alongside families and communities to create meaningful and lasting change.

About the Role

We are seeking an experienced and compassionate Senior Case Worker (Domestic and Family Violence) to support Aboriginal and Torres Strait Islander individuals and families impacted by domestic and family violence.

Working as part of our Family Wellbeing Service team, you will provide case management, advocacy, referrals, safety planning and practical support to clients experiencing complex challenges. This role requires previous domestic and family violence experience and the ability to work within a trauma-informed, culturally safe and strengths-based framework.





This is an opportunity to make a genuine difference while supporting individuals and families to improve safety, strengthen wellbeing and achieve positive outcomes.

The Opportunity

In this role you will:

- Provide culturally safe, client-centred case management and support services to individuals and families affected by domestic and family violence.

- Undertake risk assessments, safety planning and crisis intervention as required.

- Support clients to identify goals, access services and develop strategies to improve safety and wellbeing.

- Advocate on behalf of clients and facilitate referrals to internal and external support services.

- Develop and maintain robust working relationships with community members and key stakeholders.

- Maintain accurate client records, case notes and reporting requirements.

- Participate in community engagement activities and service promotion initiatives.

- Contribute to a collaborative and supportive team environment.

About You

You are passionate about supporting Aboriginal and Torres Strait Islander children, families and communities and are committed to delivering culturally safe and respectful services.

You will bring:

- Demonstrated experience working in the domestic and family violence sector.





- Experience providing case management and support services to vulnerable individuals and families.

- Relevant qualifications in Community Services, Human Services, Social Work or a related field, and/or demonstrated equivalent experience in domestic and family violence service delivery.

- Knowledge of trauma-informed and strengths-based practice.

- Strong communication and relationship-building skills.

- The ability to effectively manage complex and sensitive situations.

- Well-developed organisational and time management skills.

- The ability to work independently while contributing positively to a team environment.

- An understanding of the challenges facing Aboriginal and Torres Strait Islander communities and a commitment to culturally safe practice.

Why Join RAATSIC?

- Salary packaging benefits of up to $15,900 per annum.

- Supportive and team-oriented team environment.

- Ongoing professional development and training opportunities.

- The opportunity to work within a culturally safe and community-focused organisation.

- A rewarding role where you can make a genuine difference in the lives of Aboriginal and Torres Strait Islander children, families and communities.

Mandatory Requirements

- Current C Class Driver Licence.

- Current Blue Card, or the ability to obtain one prior to commencement.

- Ability to travel as required in the course of your duties.

Identified Position

As a proud Aboriginal and Torres Strait Islander community-controlled organisation, this is an identified position and Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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📌 Senior Case Worker (Domestic and Family Violence) (Cairns North)
🏢 Remote Area Aboriginal and Torres Strait Islander
📍 Cairns North