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Nisbets Australia & New Zealand is part of a global catering equipment powerhouse operating across 10 countries. We’ve been supplying hospitality equipment since 1989, distributing high-quality kitchen and catering equipment to suppliers across all sectors.

Our continued success is driven by our people. We invest in our teams and look for individuals who want more than just a job; we want people seeking a long-term career with room to grow.

About the role

As the Key Account Manager, NSW you will build and foster strong strategic relationships within our Wholesale and Distributor network to optimise, market share growth and business growth. You will incorporate your pre-existing business development and account management skills to maximise all growth opportunities within new and existing distributor accounts.

Key Responsibilities include:

- Build and maintain an extensive customer base of distributors, commercial and trade accounts.
- Conduct distributor visits; presenting the Nisbets range; ensuring full knowledge of current range and sales offers
- Maintain regular and consistent relationships with key contacts on a pre-defined call cycle; as well as maintaining accurate customer records
- Develop strategies around price, promotion, volume and market share.
- Strategically drive business growth and develop new customer accounts whilst continually improving existing relationships.
- Professionally deliver presentations, solutions and training to drive sales.
- Planning, forecasting and reporting for each account.
- Monitor account performance and drive solutions to meet business outcomes.
- Plan,



manage and maintain a monthly call cycle and provide detailed call reports.
- Championing our Company values of ‘Working Together, Authenticity, Customer Passion, Agility and Accountability.’

What you’ll bring to Nisbets

- Minimum of 2 years’ Field Key Account experience; preferably in the hospitality kitchen equipment industry or similar (FMCG)
- Comprehensive background in developing new and existing business relationships with profitable outcomes.
- Strong negotiation and influencing skills with excellent written and verbal communication skills.
- Strong understanding of current customer and market dynamics
- Competent to solid knowledge of Microsoft Office packages (Word, Excel, Powerpoint);

What we offer

- Generous staff discounts across the product range
- Access to an Employee Assistance Program
- A paid day off to celebrate your work Anniversary
- A wellbeing and rewards platform with discounts at popular retailers
- A collaborative, connected, supportive team environment
- Full training and ongoing development opportunities

We’re seeking someone who’s keen to learn, contribute ideas, challenge the status quo, take on new challenges, and grow with an expanding business.

If this sounds like the opportunity you’ve been looking for, apply now and take the next step in your career with us.





We publish the salary. We do not ask for a degree. Every candidate completes the same exercise and is scored against the same written criteria.

Who We Are

We are the Australian arm of a consultancy founded in Poland that has been implementing IFS for more than twenty years, from nine offices across nearly twenty countries. IFS named us their Channel Partner of the Year and we hold Elite Partner status with them.

Two things follow from that for you. The vendor takes our calls at regional and global level, which means you can bring an IFS alliance manager into an account conversation instead of raising a ticket about it. And you are selling implementations that have a reference list behind them, so your first conversation with a prospect starts from evidence rather than from a claim.

Four years into the Australian business, the decisions about how we go to market here are still being made. You will be in the room for them.

Privacy and AI Notices

We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.

We verify candidate identity and location as part of our hiring process.

At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.

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