A fantastic opportunity has become available for a Service Advisor to join the Cricks Noosa BYD Automotive Team. Cricks Noosa is a fast paced multi franchise service department that prides itself on managing high customer satisfaction and retention. You will need to have a proven customer service background and drive to excel in a skilled environment.

Key responsibilities

Greeting and servicing customers for the service department

Advising customers on vehicle updates regarding repair or servicing

Follow manufacturer and dealership warranty policies effectively and efficiently

Coordinating daily service appointments

Meeting individual and team targets

Ensuring customer satisfaction through excellent customer service

Booking customer vehicle services via email, phone or face-to-face

Preparing Repair Orders and Job Sheets for workshop execution

Promptly invoicing customers

About you

Creating a memorable customer experience

Explaining the value of vehicle services and repairs

Working cooperatively in a team environment

Genuine care for external and internal customers

Exceptional time management

Previous experience using Era Power DMS (highly regarded)

#J-18808-Ljbffr

📌 BYD Service Advisor (Noosa Heads)
🏢 Cricks Auto Group
📍 Noosa Heads