Job Description
Who is Shift?
At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.
n We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We’ve helped solve the credit and payment pain points for more than 30,000 businesses, providing over $6 billion in aggregate funding.
n Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 300 people who are always looking to deliver better outcomes for Australian businesses.
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About the Role:
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As a Business Analyst at Shift, you will be embedded within a technology squad to support the delivery of business and technology solutions throughout the full product development lifecycle. In this role, you will collaborate with cross-functional teams - including product managers, developers, and operations to analyse business requirements and help deliver projects that align with business objectives.
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What You’ll Do:
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Collaborate with product managers, developers, and operations to gather and document business requirements
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Serve as a key contact between technical teams and business stakeholders, ensuring effective communication
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Create and maintain clear, up-to-date requirements, user journeys, and process maps
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Break down business needs into testable stories and support delivery through the product development lifecycle
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Support solution design,
change management, and implementation planning
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Assist with testing, validation, documentation, risk assessments, and project governance
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Help manage vendor relationships and maintain project artefacts
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Support post-implementation reviews and continuous improvement
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What You’ll Bring:
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Experience as a Business Analyst or Technical Analyst, preferably within financial services
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Experience working in fast-paced, collaborative team environments
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Solid analytical and conceptual thinking skills, with attention to detail in documentation
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Ability to engage and work with a range of stakeholders across business and technical areas
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Skilled in interpreting, documenting, and communicating technical and business processes
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Experience contributing to the delivery of complex projects
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Relevant qualifications in Business Analytics or equivalent
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Key perks:
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Team-oriented teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
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Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.
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Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.
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Family support – industry leading 26 weeks paid parental leave.
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Purpose built spaces within our office – designed for collaboration, brainstorming, socialising, and focused work.
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Range of benefits supporting your physical, psychological and financial wellbeing. From a day off on your birthday to excellent end of trip facilities.
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#LI-Hybrid
📌 Business Analyst (Sydney)
🏢 Shift
📍 Sydney