Since 1949, we have proudly operated as one of Australia's leading fastener specialists, known for our deep product knowledge, strong industry reputation, and long-quality solutions. Our success is built on teamwork, integrity, and a genuine focus on supporting our customers with reliable, high-quality solutions.
We are now seeking a proactive and enthusiastic Internal Sales & Warehouse Assistant to join our growing team. If you enjoy a mix of customer interaction and hands-on warehouse duties, this is the perfect role for you.
About the Role
In this dual role, you will support both internal sales and warehouse operations, helping ensure our customers receive the best service and our products are handled with care.
- Assist customers via phone, email, and in-person at the counter
- Prepare quotes, enter orders, and follow up on enquiries
- Build robust relationships with new and existing customers
- Provide product knowledge and recommend fastener solutions
- Work closely with sales, purchasing, and warehouse teams
About You
You will succeed in this role if you have:
- Experience in internal sales, customer service, or warehousing
- 1-2 years of relevant experience required
- Strong communication skills and a helpful attitude
- Basic computer skills (ERP systems a bonus)
- A willingness to learn about fasteners and related products
- Ability to multitask and thrive in a hands-on setting
- Forklift licence (preferred, not essential)
We value team players who take pride in their work and understand the importance of delivering excellent customer service - just like we have for more than 75 years