Vacancy:Executive Assistant, People, Performance & Sector Improvement, Clerk Grade 5/6
Location:Sydney CBD with hybrid and versatile working options.
Employment: Ongoing or temporary
Salary Range: Up to $128,915. Package includes salary ($102,936 – $113,579), employer's contribution to superannuation and annual leave loading

About the NSW Ombudsman

Government agencies touch and impact the lives of the people of NSW every day, and we are there to make sure those interactions are fair. Government is complex and people need to have confidence that someone is holding government agencies to account if their actions are unreasonable, wrong or unlawful.

We are that someone. We are the organisation that shines a light on serious wrong conduct in the delivery of government services. Our ultimate goal is that everyone receives the right services and fair treatment from the agencies we oversight.

Our scope is broad. We cover services for vulnerable families, including the delivery of community services funded by government; local councils; correctional and youth justice centres; education; environment protection and public transport – to name a few!

We work to help resolve problems at an individual level, as well as looking at the bigger picture to promote system improvements in public administration and in the delivery of community services. We are confident in the knowledge that our work will give voice to the individual and bring fairness and balance to how the government delivers to the public it serves.

We are committed to providing a range of career development opportunities.



We aim to guide and help our people with the skills they need to lead our organisation and give the most impact to what they do.

The Role

The Executive Assistant provides a range of timely, expert and professional executive level administrative, secretarial and day-to-day operational support services to the Ombudsman and Senior Executives to facilitate the delivery of business operations and to support the Senior Executive/s achievement of organisational objectives.

About You

We are looking for an organised, proactive and adaptable Executive Assistant to support the People, Performance and Sector Improvement division. You will be confident managing competing priorities, building strong working relationships and providing professional support in a fast-paced environment.

- Have previous experience providing high-level administrative or executive support
- Demonstrate strong organisational skills, with the ability to manage competing priorities and meet deadlines.
- Demonstrate strong written and verbal communication skills
- Take initiative to anticipate needs, resolve issues and identify opportunities to improve processes
- Build and maintain positive working relationships with a diverse range of internal and external stakeholders
- Have demonstrated experience dealing with sensitive or complex issues




- Exercise sound judgement, professionalism and discretion when handling sensitive matters.

What can we offer?

- Competitive salary and future growth opportunities within NSW Ombudsman
- Flexibility and the capacity to work in a hybrid way
- Work life balance with a 35-hour work week
- Close to public transport - office is adjacent to Town Hall Train Station
- Great team environment and culture
- Fitness passport

The NSW Ombudsman promotes a diverse workforce that is representative of the communities we serve. We particularly encourage applications from Aboriginal people, people from culturally and linguistically diverse communities, LGBTIQ+ people and people of all genders, and people with disability. We support flexibility and all roles advertised on a full-time basis may be considered for part-time employment.

The NSW Ombudsman has achieved Disability Confident Recruiter status, awarded by the Australian Disability Network. We are committed to continuing this journey through inclusive recruitment practices to ensure candidates have a positive experience in every step of the recruitment process.

Inquiries can be directed to

Recruitment team via ***********@ombo.nsw.gov.au

We provide adjustments including alternative formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternative formats) or have an enquiry about the support provided, please contact Sheena on ***********@ombo.nsw.gov.au.

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📌 Executive Assistant, Clerk Grade 5/6 (Sydney)
🏢 NSW Ombudsman
📍 Sydney