Base pay range

A$60,000.00/yr - A$70,000.00/yr

The Role

You’ll work across the North Ryde Office and the CBD-based Retail Flagship Store, guiding customers to find their perfect fit of performance support and ensuring they receive a truly premium experience.

Responsibilities

- Assist customers in the fitting of brace, compression garments or performance support, making tailored recommendations and ensuring they leave feeling comfortable and confident.
- Respond to customer inquiries via phone and ticketing system, providing professional, solutions‑focused support.
- Provide expert guidance and ensure every customer receives the exceptional care expected from a world‑class brand.
- Work closely with healthcare partners – including Physiotherapists, Osteopaths, Exercise Physiologists, and Sporting Teams – to ensure their patients receive the right support throughout their recovery and return to a pain‑free life.
- Nurture strong, long‑term partnerships with healthcare professionals, built on trust, exceptional service, and a shared commitment to helping people move freely.
- Be flexible and available to work across both the North Ryde Office and the CBD-based Retail Flagship Store.

About You

- Bachelor’s or Diploma qualification in Health, Sport Science, or Business – or alternatively, 2+ years of customer service experience in an office or retail environment.
- Eager to build a long‑term career in healthcare or sports performance,



with a strong passion for helping people.
- Thrives in fast‑paced environments, comfortable juggling multiple responsibilities, and always ready to support the team.

Company Benefits

- Join an energetic, supportive, and close‑knit team.
- Receive individually tailored career progression pathways across Sales, Business Development, Operations, Logistics, or Leadership.
- Benefit from comprehensive training in sports performance, medical supports, and braces.
- Gain exposure to multiple areas of the business, building a broad understanding of operations, customer experience and business development.
- Competitive salary + staff discounts + bonus.

Contact

Ready to take the next step in your career? Apply now or reach out to Kelly on 0450 688 312 / [email protected] for a confidential chat about joining this global leader and making a real impact in healthcare.

Seniority level

Entry level

Employment type

Full-time

Job function

Customer Service, Administrative, and Sales

Industries

Wellness and Fitness Services, Retail Health and Personal Care Products, and Sporting Goods Manufacturing

Recruitment details

TreSp Recruitment is a highly specialised business, recruiting across cutting-edge technologies within Healthcare and Medical Devices. Your dedicated consultants are experienced in their space and will provide highly specific information and understanding of the positions they work on.

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📌 Customer Care Professional (Healthcare) (Ryde)
🏢 TRESP Recruitment - Medtech and Healthtech Experts
📍 Ryde