You will take warm, qualified customer opportunities and turn them into sales. You'll speak with qualified Australian customers who are actively considering European holidays, understand their travel preferences, budgets, destinations and expectations, and recommend and sell ORN's PRIVATE Europe Journeys, including multi-country European holidays.
Key responsibilities
- Speak with qualified Australian customers who are actively considering European holidays
- Understand customers' travel preferences, budgets, destinations and expectations
- Recommend and sell ORN's PRIVATE Europe Journeys, including multi-country European holidays
- Present compelling itineraries and personalised travel proposals
- Build relationships with customers through phone calls, video consultations and ongoing follow-ups
- Confidently handle objections, negotiate within commercial guidelines and close bookings
- Manage your sales pipeline, follow up consistently and achieve monthly revenue and booking targets
- Deliver a professional, consultative and trustworthy customer experience from the first conversation through to booking
About you
- At least 3 years of experience in leisure travel sales, preferably selling international holidays
- A demonstrated track record of meeting or exceeding sales targets
- Experience converting customer enquiries into confirmed holiday bookings
- Strong consultative selling, negotiation and closing skills
- Confidence engaging with customers over the phone and through video consultations
- The discipline to manage multiple customer opportunities and follow up until a decision is made
- Excellent communication skills and a customer-first approach
- Experience selling European holidays, multi-country itineraries or tailor-made international travel
- Background with established Australian leisure travel agencies, retail travel networks or specialist tour operators
- Experience selling premium, luxury or high-value family holidays
About us
ORN is building a new way for Australians to experience Europe. Our PRIVATE Europe Journeys combine premium Mercedes-Benz private vans, professional English-speaking chauffeurs, carefully selected hotels and beautifully designed itineraries across Europe's most iconic destinations. We are expanding in Australia and looking for experienced, commercially driven Travel Sales Consultants who know how to turn customer interest into confirmed holiday bookings.
Benefits
- Qualified customer enquiries: spend more time selling and less time prospecting
- Uncapped earning potential with performance-based commissions that reward successful sales
- A compelling product to sell: offer customers an exciting alternative to conventional European holidays
- Solid operational backing from destination teams, European ground operations and travel technology
- Join ORN as we expand our presence in Australia and build a new category of premium private European journeys
📌 Holiday Sales Advisor (South Melbourne)
🏢 ORN.com
📍 South Melbourne
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