About the role

You'll be responsible for following up and collecting outstanding payments, mainly from NDIS plan managers. Day to day, this includes:

- Following up overdue invoices by phone and email

- Liaising with NDIS plan managers to resolve payment queries

- Reconciling payments and keeping accounts up to date

- Keeping clear records of correspondence and follow-ups

- Flagging any issues early so nothing slips through the cracks

About you

- Experience working with NDIS plan managers

- Background in accounts receivable, credit control or debt collection

- Confident and courteous on the phone

- Organised, reliable and able to work independently

About us

We're a close-knit family business with a genuinely relaxed and supportive work culture. No micromanaging and no corporate red tape, just good people who look out for each other and get the job done. If you like a workplace where you're trusted, appreciated and can have a laugh, you'll fit right in.

Advantages

- $35 per hour

- Part-time, two days a week, 9am–3pm

- No weekends, ever

- A relaxed, friendly team that values your work

- Local Noble Park location

📌 Accounts Accounts Collection Officer – NDIS Plan Managers | 2 Days a Week | (Noble Park North)
🏢 Conticare
📍 Noble Park North