This Full time on site position offers great prospects for career growth. Job details Posted23 September 2026 SalaryNegotiable LocationMacquarie Park Job type Contract Discipline Data & AI Reference90M0712524_1790153291

Job description

FinXL Qualified Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors. FinXL is seeking a Senior Business Analyst to join our consulting team and be deployed with a leading Telco client on a key transformation engagement.

Responsibilities
Establish an Authoritative Customer Migration Baseline to create a single source of truth for enterprise products and sites.
Build a robust scoring methodology and framework to group customers into prioritisation cohorts and migration waves.
Map and design end-to-end Customer Migration Journeys alongside future-state process models.
Perform detailed impact assessments covering commercial, financial, IT systems, and reporting dependencies.
Develop executive funding packs, decision support materials, and maintain ongoing stakeholder management logs.




Formulate a comprehensive Customer Engagement Plan to mitigate risk during network transition phases.
Prepare complete transition and handover documentation to enable seamless customer-led execution.

Key Skills
Proven experience as a Senior Business Analyst within complex environments.
Demonstrated success leading large-scale customer migration or network transformation projects.
Strong proficiency in enterprise customer data baselining and dependency mapping across disparate IT systems.
Demonstrated ability to design cohorting, prioritization scoring, and lifecycle tracking frameworks.
Senior executive stakeholder management skills with experience preparing governance decision packs.
Expertise in future-state process mapping, risk mitigation, and end-to-end customer journey design.
Exceptional analytical problem-solving skills with a focus on high-risk, sensitive customer groups.

Why Join FinXL?
Lead critical enterprise customer migration and cohorting strategy
Drive high-impact data baseline, risk assessment, and governance frameworks
Adaptable consulting engagement backed by FinXL's premier ICT network
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📌 Senior Business Analyst 12 Month Ftc Immediate Start At Finxl Sydney
🏢 Finxl
📍 Sydney