Job Description

Job Description n

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Welcoming patients and providing a friendly, professional first point of contact
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Managing the appointment book, including scheduling, confirming and following up appointments
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Answering phones and handling patient enquiries confidently
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Processing payments, billing and HICAPS claims
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Managing day-to-day reception administration
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Keeping reception organised and running smoothly
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Communicating clearly with patients, dentists and the wider practice team
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Confidently managing reception when the Practice Manager is unavailable
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Supporting sterilisation and infection control when required following structured training
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Working closely with the clinical team to help maintain an productive practice flow
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Qualifications nn
Have previous experience in dental reception and/or assisting
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Hold a Certificate III or IV in Dental Assisting (advantageous but not essential)
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Be confident supporting patients and working closely with the clinical team
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Bring a reliable, trustworthy and team-focused approach to your work
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Have experience with dental practice software such as D4W (advantageous but not essential)
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Have a genuine interest in providing a outstanding patient experience
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Additional Information nn
Permanent full time, part-time and casual opportunities available
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Up to $40 per hour, depending on experience
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Join a supportive team that values experienced and reliable people
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Be part of a practice that has been caring for the local community for more than 40 years
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Convenient West Pymble location at Philip Mall, close to shops and cafés
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Access to further training, development and career prospects across the wider Abano Healthcare network
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West Pymble Dental Surgery is proudly part of the Abano Healthcare Group.

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At Abano Healthcare, we are committed to fostering a diverse and inclusive workplace. We value and respect individuals from all backgrounds and believe that diversity drives innovation and success. Join us as we create a culture of inclusion that celebrates unique perspectives and provides equal opportunities for all.
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📌 Dental Assistant/receptionist West Pymble Dental Surgery Sydney
🏢 Abano Healthcare
📍 Sydney