CSE Crosscom, Brisbane, seeks a Senior Customer Support Specialist to join our Global Support Centre. You will provide Level 2 and 3 technical support for LAN, WAN, wireless, radio and enterprise networking, acting as escalation point and guiding a team of specialists.
You will mentor colleagues, review change plans and deliverables, monitor performance against SLAs, and contribute to knowledge sharing and service excellence across diverse industries.
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📌 Senior Network Support Lead & Escalation Expert Brisbane
🏢 CSE
📍 Brisbane