Western Sydney University seeks a Manager, IT Service Management - Digital Services to lead enterprise ITSM across the university. You will oversee incident, problem, change, transition, asset, configuration and knowledge management while driving self-service and automation.
The role reports to senior leadership with a focus on service excellence and user experience. Parramatta South campus offers versatile working arrangements; the position is full time and ongoing at HEW Level 9, with a salary
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📌 Senior It Service Management Leader Itil, Servicenow Richmond
🏢 Western Sydney University
📍 Richmond
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