Job Description

As a medical receptionist, you will be the first point of contact for all our patients. You will need to be well-presented, courteous and committed to providing excellent customer service. High level communication skills, the ability to show empathy to patients, and a commitment to address their concerns and work as part of a team is paramount. The clinic is open from 7:30am to 7:30pm so the candidate must be able to work these hours as part of their roster, and have flexibility where required to assist the team.

Key responsibilities n

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Ensuring the highest level of quality care and service delivered to patients from the moment they arrive at the clinic
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Supporting the GP's and nurses
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Ensuring confidentiality and management of patient records
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Liaising with Medicare, TAC and other insurance companies
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Communicating professionally with doctors, nurses, other staff, and patients
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Ability to multitask and prioritise workloads, including managing a high call volume
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Ability to complete daily reception and cleaning tasks to a high standard
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About you nn
Minimum 1-year experience as a receptionist in a medical clinic setting (Desired)
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Experience with medical practice management software is required, with any system acceptable
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Solid, qualified and polite communication skills, both written and verbal
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Positive, enthusiastic attitude and valuable team player, who will contribute positively to the clinic culture
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Must have full work rights
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About us n

Ballarto Medical Centre is a long established family medical clinic in Carrum Downs, with 12 doctors, 4 nurses and an admin team of 6.
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📌 Medical Receptionist Melbourne (Australia)
🏢 St Maria
📍 Australia