Interchange Australia is an award-winning organisation that delivers a wide range of services for people who require support to remain living independently in their community. With a history spanning 40 years, Interchange has forged a reputation as an innovative, diverse and culturally secure, progressive organization with the ability to combine a caring, person-centered approach with commercial acumen. Our mission is to be an industry leader, delivering high quality, focused care to our clients, whilst providing a protected and nurturing workplace to all staff.

About the role

We are seeking an enthusiastic and customer-focused individual to join our busy Reception and Administration Support team.

This role is responsible for providing professional reception and administrative support across the organisation, ensuring a positive experience for clients, visitors and staff while contributing to the smooth day-to-day operation of our office.

Key responsibilities
Provide a professional, friendly and welcoming first point of contact for clients, visitors, staff and stakeholders.
Manage incoming phone calls, emails and enquiries, responding and directing them appropriately




Manage boardroom and other calendars as required
Attend to mail, email and administration of documentation
Perform copying, scanning and routing of correspondence
Assist with facility maintenance requests and coordinate repairs to support safe, functional and well-maintained office and service environments.
Manage office supplies, cleaning supplies, uniforms/PPE and other items where required
Assist the Manager to ensure the Reception & Administration Support Team meets their goals

About you
Well-developed Information Technology skills
Highly developed people skills with ability to deal with challenging and difficult situations
High level of written and oral communication skills
Ability to work both autonomously and as part of a team
Effective time management skills and ability to meet deadlines
A current motor vehicle driving licence
Strong commitment to working within the care industry whilst adhering to Interchange Australia's Mission Statement, values and behaviours
Ability to handle sensitive enquiries with professionalism and discretion
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📌 Reception And Administration Support Bowral
🏢 Interchange Australia
📍 Bowral