Veracross is seeking a Customer Support Specialist to be one of the first points of contact for clients. You will deliver high-quality service via email, ticketing, chat, and phone, triaging and resolving queries while building trusted client relationships.
The role offers a hybrid work arrangement with a Gold Coast office and initial in-office onboarding. You’ll need 0–2 years in SaaS customer support, robust English communication, and a proactive, autonomous work style.
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📌 Saas Support Specialist — Hybrid/remote Albury (Australia)
🏢 Veracross
📍 Australia
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