16 Oct
|
Talent Connect Australia
|
Sydney
16 Oct
Talent Connect Australia
Sydney
We are seeking a switched-on and customer-focused Customer Service Representative to join a well-established global manufacturing company thats growing steadily on a fixed term 6 month contract. This is a wide-ranging, quick-paced role where you'll be the go-to person for customers, and a key connector between sales, logistics, and internal teams.
You will be joining a close-knit, supportive team with a fantastic culture and high staff retention. If you're someone who enjoys helping people, takes pride in getting things right, and likes feeling like a valued part of a team, we would love to hear from you.
What you'll be doing
Managing and processing sales orders and invoicing through SAP
Being the first point of contact for customers via phone and email, delivering prompt, professional, and friendly service
Handling customer concerns with professionalism and providing suitable solutions
Tracking and following up on deliveries and stock availabilities.
Liaising between customers, the sales team, and internal stakeholders to keep everything running smoothly
Providing general admin and ad-hoc support across the division
About you
Experience in a customer service, administration, internal sales, or similar office-based role
SAP order entry experience is a must
6 month fixed term contract
Confident communicator, outstanding on the phone and in writing
Detail-oriented with solid data entry accuracy
Proactive, positive, and solutions-focused attitude
Excel skills and call centre experience a bonus
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📌 Customer Service Representative Sydney
🏢 Talent Connect Australia
📍 Sydney