Ai Driven Customer Performance Strategy Lead Melbourne (Australia)

Ai Driven Customer Performance Strategy Lead Melbourne (Australia)

16 Oct
|
NAB
|
Australia

16 Oct

NAB

Australia

NAB in Melbourne is seeking a Senior Consultant, Customer Performance to shape how we serve business customers and advance our customer-obsessed strategy.

You will design a merchant-services segmentation model and an AI-enabled propensity-based leads system, working with senior leaders to drive portfolio growth and measure impact across channels.

This role emphasizes GenAI adoption and rigorous performance tracking to sustain improvement.
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📌 Ai Driven Customer Performance Strategy Lead Melbourne (Australia)
🏢 NAB
📍 Australia

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