We’re currently partnering with a well-known global freight forwarder to find an experienced Air Freight Specialist to join their operations team based in the South East suburbs of Sydney.
This is a fantastic chance to step into a role where you will take ownership of air freight shipments from start to finish, working closely with customers, carriers and internal teams to ensure shipments move efficiently while maintaining strong service standards.
You’ll be joining a high-performing operations setting where teamwork, customer service and attention to detail are highly valued!
The Role
In this position, you will manage the day-to-day execution of air freight shipments, ensuring everything runs smoothly from booking through to billing.
Managing air freight shipments from booking through to final invoicing
Ensuring all documentation and compliance requirements are completed accurately
Coordinating with carriers, transport providers and warehouse teams
Acting as the primary point of contact for customers regarding shipment updates and queries
Monitoring shipment milestones and updating the transport management system
Preparing and reviewing accurate billing and job costing
Managing claims, disputes and service exceptions
Identifying opportunities to maximise profitability on each shipment
Maintaining strong working relationships with both customers and suppliers
About You!
To be successful in this role, you will bring:
Experience in air freight operations preferably within a freight forwarding environment
Strong knowledge of shipment documentation and operational processes
Confidence managing customer communication and problem-solving
High attention to detail, particularly around billing and job file accuracy
Ability to work in a fast-paced logistics workplace
A proactive mindset and strong customer service focus
Why This Role?
Join a globally recognised logistics network
Work with an experienced and supportive operations team
Opportunity to further develop your air freight expertise
Be part of a business that values service excellence and continuous improvement
Location
Port Botany Surrounds
Salary
$75,000 to $85,000 + bonus! Depending on your experience level
Additional information
Would suit a customer focused individual with a commercial mindset
Develop your Air Freight skills managing large volumes of cargo
This is a supportive team seeking a new recruit with the right attitude!
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📌 Export Airfreight Specialist Sydney
🏢 PATH4 Group
📍 Sydney
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