Spaceship is hiring for a customer support specialist in Sydney, joining a CX team supporting all Spaceship products. You will handle member inquiries via email, chat, and phone, resolve account issues, process deposits/withdrawals, verify identities, and escalate where needed.
Working in a fintech workplace, you will use AI-powered tools to improve response quality, stay compliant with ASIC guidance, and help drive product improvements with member feedback.
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📌 Fintech Cx Specialist — Ai‑driven Support, Hybrid 2 Days Remote Sydney
🏢 eToro
📍 Sydney