H&L; POS, an Australian hospitality technology company, seeks a senior individual contributor to own escalations and complex cases. You will work across Support, Sales, Qualified Services, Customer Success, Product and Engineering to deliver explicit outcomes.
You will proactively identify high-impact issues, drive end-to-end resolution, and help transform repeated problems into product fixes or automation. Robust communication and ownership are essential.
J-18808-Ljbffr
📌 Senior Solutions Engineer Escalations & Automation Port Macquarie
🏢 Valsoft
📍 Port Macquarie
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