About Us
G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2500 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.Discovery Parks – Adelaide Beach Front is the Doorstep to Semaphore Beach in South Australia.— including two pools, jumping pillow, and playground — this is your chance to be part of something truly special in one of Australia's most beautiful outdoor settings
The Role
We are seeking enthusiastic Front Office Supervisors to be the warm, welcoming face of our park. If you thrive in a fast-paced setting and love making people feel at home, this role was made for you. Your duties will include:
Delivering a consistently high standard of customer service that leaves guests smiling
Processing seamless guest check-ins and check-outs
Accurately utilising the park booking system to manage reservations and accounts
Coordinating with the Housekeeping team to track accommodation readiness
Providing guests with helpful information about the property and local areas of interest
Completing day-to-day office administration with precision and efficiency
Building and maintaining excellent relationships with park teams, residents, and guests
Supervising front office staff, including training, rostering, and performance monitoring
What we look for
You're a natural people-person with a passion for hospitality. To thrive in this role, you'll bring:
Previous Front Office experience within the hospitality industry
A genuine passion for delivering exceptional guest experiences
Proficient computer skills, including knowledge of RMS or a comparable Reservation Booking System
Outstanding communication and interpersonal skills
The ability to handle cash transactions accurately and confidently
Strong organisational skills and a sharp eye for detail
An enthusiastic, can-do attitude that energises those around you
Flexibility to work weekends, public holidays, and evenings as required
A current driver's licence (essential)
Perks to You
Discounted accommodation at over 300 G'day Group holiday parks nationally.
Discounts with our G’day Rewards Partners
Service recognition awards
Access to Employee Assistance Program
Internal promotions and prospects
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