The Balcony Garden has been designing planters since 2006. What started as one landscape designer's frustration with the pots available in Australia has grown into a brand found in homes, gardens and commercial projects across Australia and the US, with features in Vogue Living, Three Birds Renovations and Architectural Digest.

We design our own collections, and our Melbourne showroom is where customers come to see, touch and choose them in person.

The role

We're looking for a Showroom Manager for our flagship Melbourne showroom. You'll welcome customers, help them find the right pieces for their space, and make sure every visit and every order is handled with care. It's a hands-on role in a small team, so you'll get variety and real ownership.

What you'll do
Greet and assist showroom visitors, from homeowners to designers and landscapers specifying for projects
Advise on sizing, materials and finishes




Process sales and prepare quotes
Follow up enquiries by phone and email
Keep the showroom styled, clean and well merchandised
Coordinate deliveries and click-and-collect pickups with our warehouse team

About you
Experience in retail, hospitality or customer service, ideally in homewares, furniture, interiors or garden
You genuinely enjoy helping people and can read what a customer actually needs
An eye for design and pride in a well-presented space
Organised, reliable and comfortable using point-of-sale systems and email
An interest in plants, landscaping or interior design is a real plus

What we offer
Attractive salary and perks
Staff discount on our collections
A small, supportive team where your work is noticed
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📌 Showroom Manager Melbourne
🏢 The Balcony Garden
📍 Melbourne